The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
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Location | Call Number | Status |
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Security Public Library - NONFICTION | 658.40 MICHE | On Shelf |
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Michelli, J. A. (2008). The new gold standard: 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company . McGraw-Hill.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Michelli, Joseph A., 1960-. 2008. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company. McGraw-Hill.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Michelli, Joseph A., 1960-. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company McGraw-Hill, 2008.
MLA Citation, 9th Edition (style guide)Michelli, Joseph A. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company McGraw-Hill, 2008.